Autel Maxidas DS708 FAQ

Q: Can I download and update German version in the Autel official website?
A: yes, you can. You are allowed to customize one specific language among these languages: English, Spanish, French, German, Australia and Russian, but not accessible to switch to the language what you want when you use Autel Tools DS708.

Q: What is update cost one year later?
A: when you want to update DS708 one year later since you ordered DS708, please contact Autel customer service for the update cost.

Q: I bought Autel DS708 from you last year and always work well. But today I get error when I open DS708, I can’t open any window.
A: Did you register as member of Autel? Can you update on the computer? If the Maxidas DS708 are accessible to update on the computer, insert the SD card into your computer and format the SD card, and then run the DS708 Update again.
However, if you didn’t register, follow the next steps to register and update:
1). DS708 Register Wizard
Insert the SD card into your computer and run the DS708 Register Wizard. Follow the step2 to step4 in “B. Register on the scan tool” (turn to page 26 in the DS708 English manual) to complete registration to SD card.
Put the SD card back to the scan tool and restart it to finish registration procedure.
2). DS708 Update
Insert the SD card into your computer and run the DS708 Update. There is a Register option in the log-in window. When click on it, it will automatically link to DS708 Register Wizard. Follow the step2 to step4 in “B. Register on the scan tool” (turn to page 26 of DS708 English manual) to complete registration to SD card.
Put the SD card back to the scan tool and restart it to finish registration procedure.

Q: I tried to register DS708, but not successfully, I got error message “found no service or DNS error”, the WIFI indicator light keep flashing.
A: There are mainly two ways to register.
The first way: use computer to register on the website of Autel (NOTE: Please use the System/Help > about function to find out the Product Serial No. and Register Password. )
The second way: register on the scan tool. Before register on the scan tool, use the internet cable to connect DS708 and the computer.

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