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FAQ of MB SD C4 Functions, System Requirement and Activation

As a hot sale product in obd2tool.com, MB SD C4 leads a heated discuss and consult. And now, we have collected some frequent asked questions about Mb Star Connect C4 and sort them in functions, computer system and activation.

MB SD C4 Functions FAQ
Q: Does SD Connect 4 support SCN coding?
A: Yes,SD Connect 4 support SCN coding,but you should get the account yourself.

Q:MB SD C4 could read chassis number for Smart 1998, but unable to test ECU after connected with the car.
A: It needs login password when test Smart, we have DAS SMART Calculator to help calculate login password.

Q: Can SD C4 diagnose ML 270 2005 and A class W169 2007?
A: Yes, C4 could diagnose ML 270 2005 and A class W169 2007.

Q: Can SD C4 diagnose Mercedes Benz Trucks, 3335, 1823 and 1413?
A: Yes, C4 could diagnose Benz Trucks, 3335, 1823 and 1413.

Q: Can SD C4 diagnose and program for Mercedes Benz BUS body.
A: Yes, C4 could diagnose MB Bus body.

Q: Does MB SD C4 support W205, w222 and w906?
A: Yes, MB SD C4 can support w205, w222 and W906.

Q: Where to find Smart TAN CODE in the software of SD Connect 4?
A: Sorry, so far we have no Smart TAN code, advice you go to 4S store or original factory to consult.

MB SD C4 Computer system requirement FAQ
Q: Does SD Connect 4 contain SATA HDD?
A: There are three kinds of hard disk formats for SD Connect 4 , including: for Dell D630, for T30 and moveable hard disk, and only two kinds of format for SD C4 , including: for Dell D630and moveable hard disk. Do they contain SATA HDD? It depends on which kinds of HDD, please write a note which format you need when ordering.

Q:  Is SD C4 compatible with window7?
A: moveable hard disk version is compatible with WIN7, better Professional version. But suggest you not use WIN7, 90% sdc4 software get broken because of the usage of WIN7.

Q: I have blue screen after insert SD C4 Dell D60 hard disk into the computer and open it.
A: make sure your Dell D630 computer is integrated video card and with 1GB memory, because the D630 of discrete video card is easy to have blue screen or shutdown and restart, restart and shutdown.

Q: When I click “Diagnostic” to find “Fingerprint ID” of Benz diagnostic tool SD Connect 4, I got an error” Internal error (3.17)- 3.89 You must contact the user help Desk “.
A: Check whether your computer is compatible with latest xentry software. If you choose d630 hard disk, it needs to work with Dell D630 computer with integrated video card and 1GB memory; if you choose movable hard disk, it’s requirement to the computer is: CPU 2.0GHZ or above, 2GB memory or more, Windows XP professional.

MB SD C4 Activation FAQ
Q: when I setup SD connect compact 4 hard disk; I got a message reading “No access authorization code! Please contact the Star diagnosis call center”.
A: It needs activation, please send us Hardware fingerprint, LAN-ID and HW-ID, then we will help you active. As for how to get Hardware fingerprint, LAN-ID and HW-ID,

Q: When I open EPC of MSD Connect 4, I got error message “unable to start application program”, what’s the reason?
A: Firstly, make sure EPC is activated. Secondly, make sure enter EPC from “EPC NET EXPLORER ” and find out LAN ID, finally active it. (A part of users tend to directly start EPC from Xentry, this is not correct.) Still have got the same error? Please contact us for remote assistance.

Q: After I get SD Connect 4 activation file, I have no idea how to use it, active by star utilities or by EWA NET?
A: We have video tutorial, please click column “Video” to watch. Important note: make sure enter EPC from “EPC NET EXPLORER” and find out LAN ID, finally active it.

Q: I insert the DELL D630 hard disk of MB STAR compact C4 into the computer and then turn on the computer; it asked me for administrator code, what is this code?
A: This administrator code is: User$star2004

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Solutions for SD Connect 4 DAS License Key is Corrupted

I have bought SD Connect 4 , when i use it get the message as bellow :

Your license key is corrupted

please contact support@…

How to solve this issues ? I get help from the seller : sale@cnautotool.com

 

The DAS need activation

Xentry/DAS activation steps :

Step 1: Run StartKeyCenter to get ID for activation

Open “StartKeyCenter” on Desktop, to get the SD connect c4 Hardware ID and App ID

Complete Licence information (Hardware ID, App ID, StartDay, ExpirationDay), then click “Generate” to get License String

Copy License String, then go to “StartKeys”, click “Enter” to read StartKey, then “Save” data

Step 2: Reactivate Xentry/DAS

Go to Local Disk C:/ ProgramData/ LicDir, the copy and paste “lic_key_2.dat”, re-name as “lic-key_2.x4711”

Setup Properties of “lic-key_2.x4711”, select Read-only

Then open XENTRY Diagnostics Openshell and close it

The issues solved now

(NOTE: this avoids the activation code to be lost and reactivate XENTRY)

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FAQs for MB SD Connect C4 Star Diagnosis Problems

 

MB SD Connect Compact 4 MB Star C4 Mercedes Benz Diagnostic Tool latest software version is 2019.07 now , if you have any problem use the machine , following FAQs for your reference .

1. Computer System Requirement

Q : Blue screen after insert SD C4 Dell D60 hard disk into the computer and open it.

A : Make sure Dell D630 computer is integrated video card and with 1GB memory, because the D630 of discrete video card is easy to have blue screen or shutdown and restart, restart and shutdown.

 

Q : When click “Diagnostic” to find “Fingerprint ID” of MB SD C4 2013.5, got an error” Internal error (3.17) 3.89 You must contact the user help Desk “. (Shown picture below)

A : Check whether computer is compatible with SD C4 2013.05 software. If choose d630 hard disk, it needs to work with Dell D630 computer with integrated video card and 1GB memory; if choose movable hard disk, it’s requirement to the computer is: CPU 2.0GHZ or above, 2GB memory or more, Windows XP professional.

 

2. Languages Available

Q : Is DAS available with 21 languages and optional to reset? Or only English available?

A : The DAS on the desktop is only English available, after enter into Xentry you are allowed to set the language you want. Just enter into Xentry whatever car models you want to diagnose, and if the car model should be diagnosed and programmed in the DAS but you enter Xentry, it will automatically switch into DAS and the DAS language will be as the same as the Xentry language.

 

3. Activation/code

Q : When Setup SD connect Compact 4 hard disk, while got a message reading No access authorization code! Please contact the Star diagnosis call center.

A : It needs activation, please send us Hardware fingerprint, LAN-ID and HW-ID, then we will help you active.

 

4. Update

Q: MB SD C4 Connect Compact 4 Star 2013.03 update error: the software update was aborted. Please repeat the update process. (662)

A: do not update MB SD Connect Compact 4. You are allowed to update hardware version to 2.02, not 2.2.

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MB diagnostics: C3/C4/C5/eCom

Hi

While i’m completely newbie to MB star diagnostics i’m in need to take care of small MB fleet.
Could anyone please explain in few words what should i get to have comprehensive MB support in my workshop in terms of diagnostics?

I assume C3/C4 are some heads/multiplexers which are working with DAS or Xentry diagnostic software? Why there are DAS and Xentry ?
What is eCom then (i know it’s hardware…) ?

Tnx

Answer:

MB Software
HHTWin / DAS Works on cars upto 2001~3 (but it’s not fully capable because it’s base on module some are newer some are older)
DAS / Xentry works on 1998~UP (but it’s not fully capable because it’s base on module some are newer some are older)

MB Hardware
C3 Bulky Old popular, Sold to anyone but nolonger available, wires for connections are different then C4-C5
C4 Wireless capabilities Sold to anyone but nolonger available
C5 Completely wireless ONLY LEASED on USA Markets, been design with newer OS’s in-mind(win7 8 10 etc..)

Before i read A MYTH(s) about C3/4 that C3 is much slower and soooo much other BS, until i tested Fake C3/4 original C3/4 on same cars just to provide to my self the truth of what i heard and read and all are JUST COMPLETE BS by people that DO NOT EVEN KNOW HOW TO READ OR WRITE
Just because somebody is still on IBM Laptops that are produced in 2001~6 does not mean it can not work on SSD i3/5/7/OR OR OR…..

Here is add-on information

SDconnect C4 supports Wireless Diagnosis
SDconnect C4 supports not only KL diagnosis and three lines CAN BUS diagnosis, but also UDS diagnostic protocol. Because the board of Mb star Compact 3 doesn’t contain UDS protocol chip, the hardware will be eliminated directly.
SDconnect C4 can do wireless diagnosis. Besides, it uses LAN cable connection. So it can support more computer model.
Interface components used the military quickly inserted techniques that can support one million times plug, more stable.
All of the core components adopt new original packaged chip, plus 24 hours fatigue test, to ensure product stable release

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How to do 2009 Benz E350 Gas tank mod reset cluster

Purpose:do Gas tank mod reset cluster on my 2009 E350.

Tool option:MB SD Connect C4 with dell 6410 laptop(

Has ssd, 4gb mem, so it should be quicker than a dell630.

Here we go:

Found out how to reset cluster: See below part,  it’s towards the end of the post.

Gas Tank Mod (Gallons) ***Need Developer Mode***
Gas Tank Mod_Reset Cluster-1

Gas Tank Mod_Reset Cluster-2

Gas Tank Mod_Reset Cluster-3

Gas Tank Mod_Reset Cluster-4

Gas Tank Mod_Reset Cluster-5

Gas Tank Mod_Reset Cluster-6
Gas Tank Mod_Reset Cluster-7 Gas Tank Mod_Reset Cluster-8

After you hit F3 it will carry on the coding process (hit “F1” to go back)

so we can reset the ECU so coding can take effect.

Gas Tank Mod_Reset Cluster-9 Gas Tank Mod_Reset Cluster-10 Gas Tank Mod_Reset Cluster-11 Gas Tank Mod_Reset Cluster-12

So far I’m loving STAR. I am going to code the car this weekend for Bi-Xenons and then code the card to accept the OEM front LED city lights. I’m doing a e55 bi-xenon retro fit to replace the stock crappy h7 halogen e55 projectors.

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VXDIAG MB SD Connect C6 MB Star C6 Benz Diagnostic Tool

VXDIAG MB SD Connect C6 MB Star C6 Benz Diagnostic Tool with DOIP&AUDIO Function Better than MB STAR C4/C5
Original VXDIAG For XENTRY Diagnosis VCI VXDIAG For XENTRY Diagnosis DoIP Pass Through Interface
VXDIAG For XENTRY Diagnosis VCI is the latest interface for For Mercedes & SMART vehicles can replace Star C4/C5. VXDIAG For XENTRY Diagnosis VCI acts as a Pass-through Interface, also called Star C6, For Benz C6 multiplexer to provide complete communication between a vehicle and the VXDIAG For XENTRY software loaded on a PC.
XENTRY Software Show:
VXDIAG - MB - SD - Connect - C6 - MB - 1 VXDIAG - MB - SD - Connect - C6 - MB - 2 VXDIAG - MB - SD - Connect - C6 - MB - 3 VXDIAG - MB - SD - Connect - C6 - MB - 4
VXDIAG MB SD Connect C6 XENTRY Diagnosis VCI Overview:
Compatible Software: XENTRY/Das Software
Support Vehicle: Mercede For Benz & Smart vehicles
DoIP: Support DoIP
Functions: Star Diagnostic & programming (SCN Coding)
VXDIAG - MB - SD - Connect - C6 - MB - 5
VXDIAG MB SD Connect C6 XENTRY Diagnosis VCI Features:
1.VXDIAG For XENTRY Diagnosis VCI can be used for all model series of For Mercedes For Benz vehicles
2.VXDIAG For XENTRY Diagnosis VCI support DoIP, cover more functions during SCN Coding than SD C4/C5
3.VXDIAG For XENTRY Diagnosis VCI functions including diagnosing, programming, simulation studying, repair information, automotive maintenance, technical service bulletin and so on
4.VXDIAG For XENTRY Diagnosis VCI Diagnosis updates no longer necessary – firmware updates required on rare occasions
5.VXDIAG For XENTRY Diagnosis VCI does not need a power supply unit for external power supply
6.VXDIAG For XENTRY Diagnosis VCI Handy multiplexer with a small, sturdy construction (no PC core, battery, fan, or display)
7.Engines (All Gasoline & Diesel Systems)
8.Transmissions and Electronic Selector Modules
9.Airmatic and Active Body Control Suspension Systems
10.Traction Systems: ESP / ASR / ETS / ABS / BAS / SBC braking systems
11.Supplementary Restraint Systems (SRS) / Airbag, All body modules OCP / UCP / LCP / SCM / SKF / KFB / RCM / DCM’s
12.Drive Authorisation System
13.Sam (Signal Acquisition) Modules
14.Electronic Ignition System (EIS)
15.Pneumatic System Equipment and ATA functions
16.Air Conditioning / climate control Systems
17.Instrument Cluster
18.Tyre Pressure Control
19.Parktronic System
20.Keyless Go
21.D2b Command & Audio Gateway (D2B and MOST networks)
22.TV Tuner
23.Headlamp Range Adjustment
24.Seat Electronics
25.Rvc, RST & Vario Roof modules
26.Automatic Clutch System ACS
27.M-Class Body Modules (AAM / EAM / DAS / SEM / VG Transfer Case)
28.Assyst & ASSYST + systems
VXDIAG - MB - SD - Connect - C6 - MB - 6
XENTRY Diagnosis VCI Summary:
The new VXDIAG For XENTRY Diagnosis VCI (Vehicle Communication Interface) multiplexer serves as the interface to the vehicle when performing diagnosis and repairs, and programming electric and electronic on-board vehicle systems.
The VXDIAG For XENTRY Diagnosis VCI does not have its own PC core, battery, fan, or display. It is operated using the VXDIAG For XENTRY Diagnosis Pad via WLAN or a USB cable connection.
VXDIAG - MB - SD - Connect - C6 - MB - 7
VXDIAG - MB - SD - Connect - C6 - MB - 8 VXDIAG - MB - SD - Connect - C6 - MB - 9 VXDIAG - MB - SD - Connect - C6 - MB - 10

Notice:
1.If you choose it without laptop,please install the 500GB HDD on laptop above 4GB Memory and I5 CPU, and use it on one laptop only. If change laptop, software may get broken and need to ship HDD back to us to copy software again.
2.You also can watch more videos to get more technical support from official website:
3.This VXDIAG can/’t support All Key Lost,needs one key at least.
Specification:
Item State
RAM 32bit180MHz ARM
FLASH 1MByte FALSH
Diagnostic Port 24PIN, self-determination design
LED 4 LED indicator light,indicate power and status.
Power DC 9V-36V
Consumption 3W
Working Temperature -20°C~70 °C
Storage Temperature -40°C~85 °C
Warranty: One Year

Package list:

Package 1:
1pc x VXDIAG VCX-PLUS
1pc x OBDII Cable
1pc x USB Cable
1pc x 500GBhdd

VXDIAG - MB - SD - Connect - C6 - MB - 11

Package 2:
1pc x VXDIAG VCX-PLUS
1pc x OBDII Cable
1pc x USB Cable
1pc x second hand Lenovo T410 laptop (4GB Memory I5 CPU and 500GB HDD)
VXDIAG - MB - SD - Connect - C6 - MB - 12

Package 3:
1pc x VXDIAG VCX-PLUS
1pc x OBDII Cable
1pc x USB Cable
1pc x new EVG7 Tablet laptop(4GB Memory and 500GB HDD)
VXDIAG - MB - SD - Connect - C6 - MB - 13
VXDiag MB SD Connect C6 support add more original software in feature, you only need buy authorization from us. Already released original software authorization has:
GM,Ford,Mazda,Toyota,Honda,LandRover,Jaguar,Subaru,Volvo,VW,and Porsche.

VXDIAG - MB - SD - Connect - C6 - MB - 14

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Choose Super MB Star C3 Diagnostic Tool Mercedes Star Diagnosis Compact 3 Or MB SD Connect C4 Multiplexer

Super MB Star C3 Diagnostic Tool and MB SD C4 Both Mercedes Star Diagnostis Tester. Mercedes Star Diagnosis Compact 3 and Mb Star C4 All can use new v2018.9 MB Star C3 Download Software. OBD2Store.com sharing Choose Super Mb Star C3 Diagnostic Tool Mercedes Star Diagnosis Compact 3 Or MB SD Connect C4 Multiplexer.

Super MB Star C3 Pro Mercedes Benz Star C3 Diagnostic Tool Mercedes C3 Multiplexer

Choose - Super - MB - Star - C3
OBD2Store.com Choose Super MB Star C3 Diagnostic Tool Mercedes Star Diagnosis Compact 3 Or MB SD Connect C4 Multiplexer:

1.Many people on the internet all said the obd2store.com MB Star C3, C4 software is the same, C4 whit SD CONNECT also with this software, and for the hardware, C3,C4 is same function in diagnosing.

2.For mercedes Benz, obd2store.com Mercedes Star Diagnosis Compact 3  and C4 also can do work, in my opnion, C4 work with all the benz and more than C3, but C3 can do benz truck very well, this is advantage for c3.

3.MB Star C4 is much stronger in anti-interrupting ability, when C4 tests cars, it’s hard to influence by the environmenr outside, such as magnetic field,noise. C4 is much smaller in the appearance than C3.

4.Benz compact 4 SD-Connect is a latest Benz wireless multiplexer. It will connect to the PC by wireless connection.

5.The biggest difference, i think, is connection wiring mode, obd2store.com Mercedes C3 Multiplexer
need 232 port, but C4 can be used with network port, even wireless.

6.Also, the price C3 and C4 is very different, now C3 is the half price fo C4 as far as I know. could you some guys add more infos? i want to know more, thanks.

CnAutotool.com-– China OBD2 Tool, Automotive Diagnostic Tools, Car Key Programmer, OBD2 ECU chip tuning tool Center.

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(Solved) Online SCN coding not work with Xentry 032018

the following:

solved-online-scn-coding-not-work-with-xentry-03-2018-01
solved-online-scn-coding-not-work-with-xentry-03-2018-02

solved-online-scn-coding-not-work-with-xentry-03-2018-03 solved-online-scn-coding-not-work-with-xentry-03-2018-04 solved-online-scn-coding-not-work-with-xentry-03-2018-05

It asks for discs after selecting online. The computer has internet access and it works. I have not tried coding on newer car with xentry.
IF I try doing SCN coding, it does the same with this message:

solved-online-scn-coding-not-work-with-xentry-03-2018-06

Finally Solved!

SCN coding works, because I have 12-2018 version Das Xentry.

solved-online-scn-coding-not-work-with-xentry-03-2018-07

Info:

Newest 03-2019 version Das Xentry (SSD version or HDD version)

Where to have Online SCN coding account?

MB Online SCN Coding / Online programming 1 Year Account

$2,299 (benz dealer account for one year)

Cheapest one:

One-time service, no Benz dealer ID and password, but remote assistance.

) After ordering this service, prepare mb sd c4, car, laptop and teamviewer.

2.) Send Teamviewer ID and Password to customer service

) The engineer will access to your laptop to authorize SCN coding function.
) After finish, the system will display “The MB STAR SCN coding sequence has been completed successfully”.

solved-online-scn-coding-not-work-with-xentry-03-2018-09

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How to Slove MB SD C4 Cannot Access OBD2 Port

6-1

When using china clone mb sd connect compact 4 Multiplexer, it could not link to the car computer, MB SD Connect C4 offered a message, saying like “check cable connection / turn ignition on”. Then tried again, clone SDconnect compact 4 multiplexer cannot access OBD2 port

According to customer’s feedback that he failed to access to the diagnostic OBD port when tried to use sd connect c4 read errors code from Benz SRS system. The system prompted an error message “check cable connection/turn ignition on”.
Possible Reason:

The error lies on the SD Connect C4’s battery.
​Solution from CnAutotool.com:

1) Check and record your MB SD Connect C4 multiplexer battery
2) Hook up a digital multimeter to set it to the direct current
3) Get two t-pins and plug them into the OBD socket at PIN 5 and PIN17 position
4) Put your positive lead to PIN16 and negative lead to PIN5.
5) Write down the voltage on the digital multimeter
6) Check if the voltage you from PIN16 and PIN 5 is same in step 1.
7) Find the light green wire with a blue tracer band of PIN10 of the OBDII connector.
8) If the voltage differs in step 1 and step 6, the problem is probably with your battery.
9) If the battery is damaged or broken, please replace your battery.

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How to install MB SD C4 WiFi card

There have one customer had MB SD Connect C4 Benz diagnostic tool for more than 2 weeks and has used it to diagnose several vehicles. But he was wondering how to use its WiFi card and what the WiFi card can do. Here I would like to share the answer with you all.About MB SD Connect Compace C4 at CnAutotool.com.

The steps of intall WIFI card for MB SD Compact C4:

1.There is a slot on the left side of the MB SD C4. Find the slot and insert the WIFI card into the slot. Please make sure you install it in the correct direction.
12-1

2.Push it to the end and make it is well installed.
12-2

3.Cover the rubber and fix the screws to finish all the work.

12-3
What can the WiFi card do?

With the WiFi card, mechanics can diagnose vehicles via WiFi network. In this way, mechanics can enjoy an effortless experience using the device without worrying what if they forget to bring the USB cable.